Excellent job by Pinnacle Windows. Our condo had a very leaky window that leaked very specifically during rain storms.
When Pinnacle came to assess the old window, they saw that it was incorrectly installed in the first place, and was too small, hence the leaking. Unfortunately this was past the statute of limitations for getting money for the correction, but that was not Pinnacle’s fault. I appreciated knowing what the issue was, though.
The replacement fits beautifully, and does not leak. It only took about 4 hours to do the entire deinstall and reinstall. The men who did it were kind and efficient. Great job! Thank you!
Response from the owner:Thank you for sharing your experience with Pinnacle Windows! We're so glad we could help resolve the issue with your leaky window. Identifying the original installation problem and providing a properly fitted window replacement is exactly the kind of care and expertise we strive for. It's great to hear the new window fits beautifully and is leak-free! Our team takes pride in efficient, high-quality work, and we're thrilled you were happy with the results. If you ever need assistance with window restoration or future replacements, we’re here to help!