Window and Restoration FAQs

Table of Contents

Products & Manufacturer Questions

We partner with leading manufacturers who meet high standards in quality, performance, and sustainability. Some of our trusted brands include:

Pinnacle offers replacement windows and doors in vinyl, fiberglass, wood/aluminum-clad, and composite builds. Styles include double-hung, casement, picture, sliders, and custom shapes.

Yes. Pinnacle uses Installation Masters® certified installers, ensuring alignment with the strictest building-industry standards. Learn more about our installation process here.

Each manufacturer has its own warranty, and Pinnacle supplements these with a workmanship warranty. (Exact terms vary by product line and project.)

Yes. For homeowners in hail- or storm‑prone regions, we provide impact-rated glass and reinforced frame options.

Installation & Process Questions

A typical window or door replacement job takes 1–3 days, depending on the number of units and scope of work. We’ll provide a detailed schedule during your consultation.

Yes, we remove, haul away, and responsibly dispose of your existing units as part of our installation service.

We take care to protect your home with drop cloths, shoe coverings, and cleanup protocols so your space remains tidy.

We perform installations year-round. Our crews are trained to minimize heat loss during winter installations, and to protect your home during the process.

Yes, at least at the start to provide access and answer questions. After that, you may leave, and we’ll keep you updated on progress.

Insurance, Storm & Claims Questions

Yes. We specialize in storm restoration, and our team includes Insurance Specialists dedicated to managing the entire claims process. 

Usually. If the damage is sudden and related to a storm event, your homeowner’s insurance should cover it. Pinnacle helps you understand your policy and navigate the process.

That’s a common objection. We provide detailed assessments, photo documentation, and scope of work to support your claim—especially when the damage affects performance (e.g. seal failure, leaks, drafts).

Not usually. Pinnacle’s professionally prepared estimate is often accepted by insurers. If your insurer requires multiple bids, we’ll support whatever is needed.

We’ll review the denial, help you understand the rationale, and advise on next steps like reinspection, appeal, or reassessment.

Service Area & Support Questions

Pinnacle serves Colorado, Nebraska, Wyoming, and Iowa homeowners. 

You can call our Colorado (303) 747‑3698 or Nebraska (402) 507‑5588 offices, or use the “Contact Us / Free Quote” form on our website.

No. Pinnacle provides free assessments and estimates for window or storm damage projects.

General Questions

  • Over 15 years of industry experience, with a specialization in windows, doors, and storm damage restoration
  • In‑house Insurance Specialists to handle claims end-to-end
  • Installation Masters® certified installers and advanced products
  • Commitment to high standards, quality materials, and customer satisfaction

We prioritize storm damage calls and aim to inspect your property within 24–48 hours during peak seasons.

Great window with very professional installation! I’ll use them again
Great company to work with! Highly recommend!
Pinnacle windows was amazing! Professional-clean-quick and great work. Call Kenny if you need windows
Response from the owner:Thanks so much for your review, Eric! We appreciate your kind words, as our team takes great pride in their work with our clients!
Had an excellent experience with Pinnacle. I have been working with them for years on various projects, but they just completed a screened in patio for my personal home and I couldn't be happier. On time, clean, clear communication, and the project was done on schedule with no changes. Thrilled beyond belief and will be using them again and again!
Response from the owner:It is such a pleasure to hear from a long time valued partner, and thank you for trusting us with your personal home as well! Our team loves what we do and takes pride in giving our customers exactly what they want. We are thankful you had a wonderful experience.
We recently worked with Pinnacle Windows after the film on our existing windows failed due to the high elevation we live at, leaving them looking cloudy and worn. We ended up replacing 9 windows with three large picture windows, and the difference is incredible.

The team was fantastic to work with—professional, efficient, and detail-oriented. They also replaced our doors and kitchen windows, removing all the grids and upgrading everything to a clean, open look that lets in so much more natural light.

Kenny and the team met with us multiple times and insured we had everything we wanted and more. The finished result truly transformed our space. Everything looks brighter, more modern, and just overall amazing. We’re very happy with the quality of work and would absolutely recommend Pinnacle Windows.
Response from the owner:We are thrilled that your new picture windows and custom door replacements have modernized your space and maximized your natural light. Our team, led by experts like Kenny, is dedicated to detailed, professional restoration and ensuring our customers get exactly what they need—and more. Thank you for recommending Pinnacle Windows & Restoration; we truly appreciate the opportunity to have transformed your home!
I worked primarily with Jacob. He has been over the top in making sure everything is right and going the extra mile. Everyone that I encountered has been super helpful and friendly. The window looks and works great!
Response from the owner:Thank you so much for your review Jim, we appreciate the kind words. We are glad you had a great experience with our team, and we hope you enjoy your windows for many years to come!
Jacob and Team came and looked at a window that no-one else would look at. Angel and Dave installed it and it looks beautiful! So Appreciative. Thanks team!!
Response from the owner:Thank you for your kind review. Our team is passionate about what they do, and times like this shows that. I am glad we could get you taken care of!
We have worked with Pinnacle a ton and have also worked with several other window companies over the years, but Pinnacle has been the best! Nick Battaglia and Chris Trojan specifically have been great!!
Response from the owner:Thank you so much for your review, Adam! Our team really appreciates your kind words, and we look forward to continuing to work together in the future!
Working with Pinnacle Windows has been a really easy, stress free experience and their work and personnel are exceptional. We had our first experience with hail damage last year and a friend recommended Pinnacle Windows. Kaleb came out and inspected our windows and explained the whole process to us. They worked directly with our insurance, sending them (and us) the estimate. They came out and got the work done in one day and even coordinated with other professionals that needed to come in and do other repairs. Everything looks great! We will definitely be using Pinnacle Windows again.
Response from the owner:Thank you so much for sharing your detailed experience with us. We are truly grateful for your kind words and for trusting us with your home after the storm. We know that navigating repairs can be overwhelming, so we are thrilled to hear that you found the process to be a stress-free window replacement experience. Our team, including Kaleb, takes great pride in guiding homeowners through every step, ensuring clarity and peace of mind.
This was my first time dealing with this company and the experience has been great. Jacob was my sales rep and not only was he well mannered and professional. Not once did he make me feel pressured in any way. Great company Would recommend to any one who is looking for a company who is professional and friendly.
Response from the owner:Thank you for your review!
storm damaged window

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